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Contact-DK

 

Turn your phone system into a professional communications tool

 

The first affordable, robust, easy to set up and administer voice mail system made for Teleco UST Contact-DK and Toshiba Strata-DK® telephone systems.   With Contact-DK, you can turn your business phone system into a professional and efficient communications tools.

 

Imagine how much more smoothly your business would run if selected incoming calls could be taken and routed without delay to you or your customer. That's where a voice mail system can make a difference. But which system makes the most sense for you? If you have a Teleco UST DK or Toshiba Strata DK telephone system, there's only one choice: Contact-DK.

 

Contact-DK is the most price competitive automated attendant/voice mail system you can find today. It's ideal for small-to-medium-sized companies as well as for corporations with regional offices seeking a voice mail system that's easy to install, use and administer.

 

The most important benefit of having Contact-DK is that it provides excellent customer service for your clients. The system answers incoming calls when no one else can or when your office is closed. Your receptionist can answer calls from your preferred customers while the automated attendant responds to other calls. Contact-DK is on the job 24 hours a day, 365 days a year so you're always in touch with your customers. With Contact-DK, you're assured of accuracy, professionalism and privacy when greeting customers and taking their messages. What's more, Contact-DK changes the greeting your customers receive automatically from business hours to after-hours so there's never any confusion when customers call.

 

The benefits to you are also substantial. That's because Contact-DK utilizes advanced technology to thoroughly integrate with your phone system, making it extremely user friendly. All messages are labeled by Contact-DK with the time and date received. To alert you of messages received, the system automatically activates a message waiting light on your telephone or pages you. To retrieve or to record messages and greetings, you simply pick up a touch-tone telephone from anywhere in the world and enter your private password - Contact-DK provides friendly, easy to follow instructions. Contact-DK also lets you do internal messaging, allowing you to send an individual or group message to anyone or everyone on the system.

 

Feature Summary List

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Alphabetical directory with transfer to

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desired destination

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Announcement of number of messages

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Automated attendant

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Automatic configuration to host

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telephone system

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Broadcast group

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Built-in modem

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Bulletin board mailboxes

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Console interface via monitor and

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keyboard (CGM)

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Date and time stamp

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Day, night and holiday greetings

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Direct connection to the backplane

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Directory listing

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Distribution lists

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DSP-based technology

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Enhanced digital integration

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Fax detect and routing

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Flexible call answering by line:

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immediate, delayed or never

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Graphical Manager (CGM), optional

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PC-based software

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- Console interface via monitor and keyboard

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- Remote maintenance

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- Subscriber directory screen access

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- System status summary

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- System upgrade

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Immediate disconnect via B-tone

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recognition

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Immediate reply

bullet Incoming call priority over outdialing
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Keypad shortcuts for power users

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Message archival, cancellation and

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delivery

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Message editing by outside callers

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Message receipt verification

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Message redirection

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Message rewind, pause and fast forward

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Message waiting notification

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New user tutorial

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Operator assistance always available

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Pager notification

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Passcode

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Personal greetings, permanent and

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temporary

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Primary or secondary greetings

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Single-digit call routing

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Standard North American user interface

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keystrokes

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Subscriber directory screen access (CGM)

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Superior voice quality

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System maintenance via DTMF with

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voice prompts

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System status summary (CGM)

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Temporary greeting reverts to permanent

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after user-specified period of time

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Touch-tone input provides information to

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callers

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Touch-tone installation

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Type ahead

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Unlimited message length

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Variable-length passcodes

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Voice mail

 

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Last modified: 07/28/07.